Sales and Customer Retention Training
It's not the Job!, It's not the product, Its not the area!
It is the fundamental selling skill of the people that makes the difference!
This course enables staff to become confident in using the fundamental selling skills to successfully sell the company, ensure customer satisfaction and maximize financial return.
For questions about this and other courses or to plan a bespoke course, please contact us.
Course 1: Objectives-Primary and Secondary
This course includes:
- Planning
- Introductions
- Questioning Skills
- Fact Finding
- Matching Client Needs
- Overcoming Objections
- Problem Solving
- Obtaining Commitment
- Account Development
For questions about this and other courses or to plan a bespoke course, please contact us.